Club Automation Frequently Asked Questions (FAQ)

NOTE: Club Automation is for managing in-person class registrations and for paying membership bills only. It does not replace Inqline Fit for access to virtual classes. To access your virtual classes through Inqline Fit, click here.

1. How Do I Log In?

Initial Login: To access the member portal for the first time, visit jccnh.clubautomation.com

 

Once on the site, locate the “Access My Account” button listed to the right of “First time here?”.

 

In the “Register Now” window, enter your first name, last name, and email address that is on file at the JCC. NOTE: This will not work if you use a different email address than the one that we have on file for you. After entering your information, select “Continue” in the bottom right corner.

 

Once your account is found, a verification email will then be sent to your email address with the final login instructions. Please open your email to access these instructions.

 

The email you will receive includes a verification link that must be opened to complete the setup process. Complete all required fields on the information page, agree to the standard liability waiver (at the bottom of the page), and select “Save Account”. You will then be directed to the member portal home page!

Standard login: After setting up your account you will need to go back to the initial login page. Enter your “Username” (your email address) and “Password” your created in the “Login to your account” screen.

Questions: If you have any problems accessing your account, select “Forgot your password?” and a new verification link will be sent to your email. If you need to set up a new account or if the email address you provided isn’t recognized by the system, contact the JCC Front Desk at 203-387-2424 for further assistance.

2. How Do I Register for a Class?

To complete your registration:

  • Locate the program from the list provided. Narrow your search using the filters provided at the top of the page, i.e. keyword or event type.

  • Once you have identified the class, click View to see more details.

  • On the Details view, select the green “Sign Up” for the session you would like to register for

  • Select the user who will be registering for the class. All eligible members linked to the account will be listed.

  • After selecting the user name, click “Add to Cart” to proceed with registration

  • The program has now been added to your “cart” and payment can be taken. Multiple class registrations can be completed prior to processing payment through your cart.

  • Select “View Cart” in the top right corner to process payment and complete your registration

  • In your cart, confirm the registration and select the green “Continue to check out” button

  • Follow the prompts to enter payment (when applicable) and complete registration

  • Once you have completed the cart checkout, the user will be registered for the class and their spot secured on the roster!